decent company but could do better - Front Desk Manager Comfort Inn Employee Review

3.0
May 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Very tight nit family, staff is always upbeat and ready to succeed.

Cons

management can sometimes put a lot of stress on its workers pay is very low even when they demand so much more out of you. no way to move up the chain, they would rather hire people from the outside to fill higher positions.

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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