The worst of times - Front Desk Comfort Inn Employee Review

2.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Interesting co-workers. Paid my bills.

Cons

I was over-burdened from juggling the breakfast, Front Desk, Laundry and phone calls. It was a very stressful place to work. There were many situations that were difficult to navigate regarding customers. The most irritating part of it was that the owner and the manager were difficult to get in contact with when there was an emergency or a customer wanted to speak with management. There was some nice freedom when I worked Night Audit, but it was scary at times. It seemed like the work environment discouraged workers from taking breaks. High staff turn-over rate. When co-workers call-out, expect to get called into work.

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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