Does Comfort Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Inn employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Comfort Inn. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Comfort Inn?

49% of Comfort Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Inn 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Comfort Inn?

Front Desk Agent (91) , Housekeeper (75) , Front Desk Receptionist (64) , Front Desk (22) , General Manager (21) , Night Auditor (20) , Night Auditor/Front Desk Agent (20) , Housekeeping (18) , Front Desk Manager (13) , Breakfast Attendant (9) , Front Desk Associate (8) , Guest Service Agent (8) , Assistant General Manager (7) , Guest Service Representative (6) , Manager (6)

What are the pros of working at Comfort Inn according to real employee reviews?

"The people are great!" ((in 29 reviews)); "coworkers are nice and helpful" ((in 21 reviews)); "Great staff and boss satisfaction in job" ((in 20 reviews)); "flexible hours and you can use that time to study" ((in 15 reviews)); "Flexible scheduling and you get hours if you want them." ((in 8 reviews))

What are the cons of working at Comfort Inn according to real employee reviews?

"The pay is low and some of the customers on the overnight shift can be difficult" ((in 66 reviews)); "Poor management, franchise own, continuously understaffed, lack of communication, sometimes you have to cal police" ((in 44 reviews)); "No benefits and always flip flopping your schedule." ((in 31 reviews)); "manager is a 25 yr old with no college education who.best friends with the.supposed" ((in 18 reviews)); "Management required more training as they were under experienced." ((in 8 reviews))

What are the top reviewed Comfort Inn locations?

Atlanta , Livonia , Indianapolis , Houston , Allentown , Decatur , Latham , New York , Ann Arbor , San Antonio , Grove City , Lehi , Salt Lake City , Chicago , Bluefield , Alexandria , Branson , Albany , Corning , Plattsburgh , Casa Grande , Lansing , Mount Pleasant , Waterville , Paducah , Burnet , Amarillo , Plano , Red Oak , Little Rock

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Comfort Inn reviews

Terrible place of employment - Housekeeping Comfort Inn Employee Review

1.0

Feb 13, 2020

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Dont really have to communicate with a bunch of people. Just the guests that need extra towels/soaps.

Cons

Managment was awful. They would yell at me if I answered my phone (only if it involved my kids) but then they would just sit in their office on their cell phones all day while us housekeepers busted our butts trying to get 18+ rooms done. While we have 30 mins per room. Managment expected us to be done by 2pm which isnt really fair when they dont help much or do anything. No wonder why they have been through 80 housekeepers in a year. If management doesnt treat people like they appreciate then they will go find a job elsewhere like I did.

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5.0

Sep 17, 2025

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0

Jun 1, 2026

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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Jobs at Comfort Inn

Hotel Housekeeping Attendant

Housekeeping Attendant

Housekeeping Attendant

Housekeeping Supervisor / Inspector

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Terrible place of employment - Housekeeping Comfort Inn Employee Review

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