Safe, supportive environment in which to work. - Housekeeper Comfort Inn Employee Review

4.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The supervisors and managers are always willing to work with the employees to improve their working experiences. The employees are paid an hourly wage rather than a dollar amount per room. All employees work together to achieve the common goals, which are based on creating a positive experience for the guests. They will hire those who don't have experience in the particular job, so there is always room for those individuals who do have a positive attitude and are drug free. The guests are great to have as customers. The hotel staff has monthly pot lucks, and has a family atmosphere. The business outlook has to always strive to keep up the good work, because the hotel is #1 (2nd year in a row) of the Comfort Inns in the nation!

Cons

There is only one elevator, which is as slow as molasses. You will often need to take the stairs, but you will get used to hiking up three steps at a time. Because of the Comfort Inn notebook arrangement, the tip envelope often goes unnoticed in the front pocket of the notebook. So the tip envelope is "out of site, out of mind".

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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