Positive outlook for future however difficult times ahead - Front Desk Agent Comfort Inn Employee Review

3.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Generally lots of hours as staffing shortage affecting industry hard

Cons

Expected to play multiple roles and handle a large amount of work.. if you are willing to take on responsibility. If not you are still employed without much reprimand as staffing shortage continues to play a large part in daily operations

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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