Nice People Providing a Clean, Quiet, Comfortable Rest - Hotel Front Desk Agent Comfort Inn Employee Review

5.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Building a strong, loyal client base and family oriented, with personalized attention to special circumstances, e.g. rates adjusted for repeat guests and guests traveling to Knoxville for specific needs, e.g. corporate travel, local hospital visitors, bereavement rates, etc.

Cons

Allowing local guests to stay, which can attract guests who may create a negative influence on those who require a clean and peaceful atmosphere.

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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