Not the place to work if you're looking to expand your horizons - Front Desk Agent Comfort Inn Employee Review

3.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I gained some valuable customer service experience

Cons

This is a franchise, and the one I worked for was owned by a person who did not care for his employees at all. He treated them with total disrespect and was a complete snob, yelling at his employees in front of other employees and guests as well. If I worked overtime, it was off the books and was paid in cash...it was so underhanded, I had to quit.

Explore other reviews about Comfort Inn

5.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible hours, good management, friendly atmosphere

Cons

Nothing that i can think of

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The housekeeping supervisor is a great guy. Very personable and easy to talk to. He is also very dedicated to the job and sets the bar high for customer service.

Cons

The owners do not value their employees. Low wages and lack of tips make the position very discouraging. There are never enough sheet sets or towels to replenish the rooms and housekeepers end up hiding towels from each other just to get their job done. One dryer is down and the part to fix it has been sitting in the office for over a month. However, the owners could care less about sending someone to repair it. Meanwhile, we go hours waiting for towels and sheets to dry. What could possibly be a decent position is made more difficult by greedy, uncaring owners.

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