Not what I expected - In Home Caregiver Comfort Keepers Employee Review

3.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly in office staff

Cons

I am caring for clients above my hired level and pay Not enough information is given to prepare for new clients Excessive emails and texts sent at ALL HOURS pleading for coverage help Feels like a job lottery 😫

Explore other reviews about Comfort Keepers

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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