Caregivers go Under compensated :) - Anonymous employee Comfort Keepers Employee Review

1.0
Mar 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hire great people to work as Caregivers

Cons

They will bill your patient's insurance $20 an hour and only pay you $9 to $10 an hour. You will work hard and never be paid for the full amount of time you work. Their "ClearCare" system will always cut 5 minutes off of the time you worked. Management will not take accountability for under compensating you.

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Comfort Keepers Response
9y
Thank you for your review. Regarding your experience, we encourage you to bring these concerns to your direct manager immediately so they can investigate any potential issue in the system. It’s critical that the pay for our employees is accurate. Your dedication to helping seniors in greater San Antonio is appreciated. We thank you for your service and are glad that you consider the other wonderful Comfort Keepers you work alongside as a pro.

Explore other reviews about Comfort Keepers

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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