Humbling Experience - In Home Caregiver Comfort Keepers Employee Review

5.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

I would like to use this opportunity to express my sincere and heartfelt gratitude to Comfort Keepers, for helping me to reconnect in a very positive way with humanity. I took this job just as a means of saving up some money to take my kids to Disney World in the summer and to supplement my income from my other job as a life and health insurance broker. However, in my two months working with Comfort Keepers, I have had some very humbling and twice, tear filled emotional moments with the clients. I have been moved overwhelmingly with the clients and their suffering. Yesterday, March 30th, I was with one client at a little concert organized by the nursing home. It was such an emotional experience for me to see him dancing and smiling to the music. We take long walks daily, and with his daughter’s knowledge and permission, we stop by a cafe called Trail Cafe and have a drink (him orange juice and me coffee). I don't know what his behavior was like prior to me caring for him, but after breakfast and lunch every single day, he immediately just walks straight to the gate. I think that him walking around in those new environments and him interacting with the different sounds on the shopping plaza sometimes triggers memories, as he smiles a lot and is very talkative. We do a lot of bird and squirrel watching and he even tries to mimic the sounds made by these animals.   The last time I felt this humbled, was when I assisted with the birth of my son back in February 2007, and I believe that all my clients have thus far positively influenced my intrinsic motivation, for me to endeavour to offer my best at all times while caring for them.   I offer my sincere gratitude to Lori and Paula (I think) for hiring and training me. I also offer my gratitude to Theresa and all the other ladies for going out of their way to assist me whenever I have had an issue and called in for assistance.   To Comfort Keepers as a whole, I will say continue doing as you are doing, the clients are grateful.  

Cons

None that I have experienced.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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