Caregiver Unpaid Pleasant Hill, IA - Anonymous employee Comfort Keepers Employee Review

1.0
Jul 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, nice clients, good experience

Cons

They don't pay their employees for the hours worked. They never have enough people working and they poorly if at all train them. This causes people to collect overtime hours and take away time from their families but they don't even get paid for those extra hours worked. They claim its because the new payroll system they are using, but regardless employees should be paid for the hours they work. Its illegal.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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