Inadequate Training, Ridiculous Pay - Anonymous employee Comfort Keepers Employee Review

2.0
Jul 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The scheduling is fairly flexible

Cons

For someone who has never worked as a nurse's aide or caregiver before, beginning this job would be highly stressful. Aside from a few online orientation courses which cover only the state-mandated training concerning HIPAA and safety procedures, there is no training relevant to the actual job. There is no "hands-on" training, so you're essentially thrown in to your first day completely blind. Though the tasks required of an employee are not always very difficult, it is still a very stressful situation. The "care plans" for each client are very vague. I had to learn basically everything on the job. They need to invest more time and effort in constructing a more detailed care plan that outlines the clients needs and challenges. Management also needs to make a conscious effort to communicate any changes to the clients needs to those caregivers who are working with him/her. Also, the pay is horrible. I made the same amount of money when I was 16 working a summer job (and that was a long time ago!)

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5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule It feels like a family

Cons

Sometimes you have to drive 1 1/2 to 2 hours to a client.

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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