Terrible experience in Portugal - Anonymous employee Comfort Keepers Employee Review

1.0
Jan 2, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers are incredible, just people going through a lot of hard issues but most of them were wonderful and it was a joy to work with them.

Cons

This company is pretty much enables modern slavery: Extremely low wages, extremely long hours, sometimes 24/7 shifts for many days in a row, absolutely no benefits and no job security whatsoever. Most of the workforce are immigrants in a precarious situation who are taken advantage of by the company in order to maximize profit. Internal processes are a joke and the business only lives on because it is ridiculously lucrative, otherwise it would have imploded long ago.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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