lack of leadership - Manager Comfort Keepers Employee Review

2.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company to work for prior to leadership change, amazing caregivers and clients. Good company to service our senior community.

Cons

recent leadership change. They lack the background in this field to be supportive and knowledgeable. Their support is always , "let me ask corporate". Bringing in leadership with no experience in the senior care is not a wise decision.

Explore other reviews about Comfort Keepers

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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