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      Comfort Keepers

      Engaged Employer

      Comfort Keepers reviews

      The Family Run Business: Both a Strength and a Hindrance - Head of Marketing and Community Relations Comfort Keepers Employee Review

      3.0
      Sep 20, 2010
      Head of marketing and community relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a family run franchise you get direct contact with every one in management. You can walk right in a chat with the Administrator, HR and Finance with out an appointment. There is a very friendly office culture where the staff is familiar with each other on a professional and personal basis.

      Cons

      Its pro is also a proponent of its con. The familiarity in the office often crosses the professional line and family squabbles permeate the office. Updates and work situations are discussed after work hours and the other office members are not always promptly notified.

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      5.0
      Feb 16, 2026
      In home care giver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule It feels like a family

      Cons

      Sometimes you have to drive 1 1/2 to 2 hours to a client.

      2.0
      Jun 7, 2026
      Internal care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

      Cons

      The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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