Terrible Company - Health Care Aide - Certified Comfort Keepers Employee Review

1.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company.

Cons

Office is short staffed and very unorganized. Always in reaction mode. Poor communication, never reply to emails/messages or return phone calls. No follow up with clients, no checking if needs have changed resulting in overbilling. This company is only interested in making money. They hired underqualified staff and don't train them properly so many errors happen or staff just doesn't show up to work. I would not reccomend this company to anyone - people looking to hire them or to other care aides.

Explore other reviews about Comfort Keepers

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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