The office is a disaster - HCA/Support Worker Comfort Keepers Employee Review

2.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, clients are lovely and carers help each other

Cons

Dealing with the office was always a hassle, clients would communicate with the carers rather than call the office and deal with people there. The schedules were my weekly nightmare

avatar
Comfort Keepers Response
9mo
We’re disappointed to hear that you feel negatively about your time and experience with Comfort Keepers. We’d like to invite you to share more detail about this with us by emailing me in confidence at rosannamartin@comfortkeepers.ie. We’d be happy to hear your thoughts and shape how we can do better going forward, particularly in terms of communication and scheduling. Thank you. All the best, Rosanna Martin

Explore other reviews about Comfort Keepers

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

See reviews by: Helpful|Rating|Date|All