Pros
Common Ground's sole mission and purpose is to help people in crisis. The work I do is life-changing for the people I serve and there are rewards beyond money that come from doing this job. We help everyone with mental illness, substance use disorders, victims of crime, victims of bullying, and at-risk youth. The company also helps employees who are in crisis and upper management has created opportunities for giving back in many ways. Dating back a decade, I have personally helped save dozens of lives and positively affected the lives of hundreds of adults, families, and children.
Cons
This field is dangerous, plain and simple. We work with people who are in crisis which means that we are often seeing them at their worst and most violent. Sometimes patients are double the size of staff, and we are under equipped to handle the size difference. Supervisors and managers rarely can offer a solution and lack empathy. Upper management seems to care, but they rely upon lower managers to solve issues and those solutions are slow to come. Most managers are so out of touch that it can negatively affect morale if we're not careful.