3.0
Feb 24, 2024
Former employee, more than 1 year
Bloomfield Hills, MI
Recommend
CEO approval
Business Outlook
Pros
Excellent opportunity to help others. Lots of opportunities for overtime. Immediate managers are decent, overall.
Cons
They are short staffed and cannot retain employees, which puts a lot of stress on warmline staff in an already stressful job. One of my supervisors was very insensitive when I was fielding some inappropriate calls. Inirance premiums are outrageous and the reason I left. The company denied me my PTO payout when I left for a better opportunity. Recently, Common Ground HR falsely accused me of not returning their IT equipment and threatened legal action if I don’t pay them $1,200. The equipment was shipped back via FedEx, and I am working on proving that.