Pros
Strong atmosphere, driven/goal oriented environment; positive overall message of fantastic service based work. Ideas abounding, seeking to constantly improve. Some nicer daily amenities for employees than many other companies.
Cons
Entrepreneurial based, which leads to constant changes in company's direction and even more constant personnel change. They will advise that their main focus is still the same, but it becomes more convoluted the deeper one dives in. Growing company... growing so fast, that there is insufficient time for proper onboarding, training, retraining, process improvement, or performance evaluation. Company is growing new businesses at an almost frantic rate, and is not sufficiently learning from mistakes from past growth issues ( I.e. insufficient staff to complete job at hand). Frequent changes in management cause lack of consistency, and overall impatience by C levels. In my tenure, received ZERO performance feedback, after my supervisor missed meeting after meeting to discuss. There were no attempts to resolve or change or improve any issues with performance.