A well run company would have shed the current field and operations execs a long time ago- might have been fine operators when CCF was a mom and pop operation, but at a business this size, you need innovative forward looking leadership, not nearly out to pasture folks stuck in their ways, resistant to change for the better and/or have too much ego to adopt better run practices from acquired companies. It’s been a recipe for disaster. The fault ultimately lies on the shoulders of the CEO, who is MIA and does not have the skillset needed to perform his role. There is a vacuum of leadership as a result, which has led to chaos. Complete disjunction between field and corporate. No one is in charge of the whole operation because the CEO doesn’t perform his role. Never been at a company with so little communication or involvement by the person in charge.