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Community Choice Financial

Engaged Employer

Hardwork Equals Nothing - Anonymous employee Community Choice Financial Employee Review

1.0
Mar 30, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady income and relationships built with some colleagues.

Cons

If you enjoy being talked down to and upper management keeping secrets about the merger from you, then this might be a pro for you. The merger with CIC felt as if we were being taken over by a group of people incompetent of leading. Many of us were 6+ year CIC employees and worked hard to get into leadership. We were then demoted to a glorified agent but were told "at least I'm not lowering your pay". No empathy for their employees needs and precious CIC customers who were no longer able to review a loan because theirs systems are so archaic. Promotions and hiring was only being done within CCF in OH and the rest of us defecated on. They drove away employees who actually cared about morals and helped the customers. Reduction of our bonuses didn't help matters as management lined their pockets with cash. They would send hostile employees from the CCF office to our cleveland location that absolutely made it a toxic work environment while they were here.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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