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Community Choice Financial

Engaged Employer

Terrible Business and Leadership - Project Manager Community Choice Financial Employee Review

1.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Some of the people are wonderful. I really enjoyed getting to know a lot of the employees. This company was significantly better to work for before CCF purchased them. It all went downhill after that.

Cons

The CEO continues to buy new businesses even though they can hardly stay afloat financially. This lead to a lot of layoffs after their newest merge. I was laid off in a later round of layoffs but watched a lot of other people get the boot first. They would lay people off and then hire new people into roles that the employees they laid off could have done. Benefits are scattered and there is a stark difference between salaried and hourly employees. Overall they were not very strategic and could have avoided a lot of issues had they communicated and planned better.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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