Great work environment with good benefits and PTO - Residential Supervisor Community Services Group (CSG) Employee Review

The leadership and team genuinely care about both employees and the people we serve. There are plenty of training opportunities, mentorship, and career advancement paths for those looking to develop their skills. The company invests in EHR systems, Workday, and other platforms to improve efficiency and training. Everyone is collaborative, helpful, and willing to support one another, which makes the work environment positive. While behavioral health can be demanding, CSG understands the importance of flexibility and employee well-being.

Like many organizations in healthcare and behavioral health, staffing shortages can sometimes be an issue.

CSG offers a really great amount of PTO that increases with time served (3 years, then 5 years, etc.) The team I worked with was absolutely fantastic and dedicated to the work. Compensation was decent, but not for licensed professionals.

Very poor communication from the executive team to the rest of the employees. They don't have in-house marketing and expect their mental health staff to market themselves to clients, as if we were a small private practice rather than a large for profit mental health organization. This led to consistent issues with getting clients in the doors. In 2025 they changed the PTO payout for employees so instead of getting what is left in your bank when you resign, you get a very small portion of it, which is ridiculous.