Direct support personnel - Direct Support Personnel Community Services Group (CSG) Employee Review

good work life balance great PTO amount per fiscal year good benefits overall great work environment

insurance premiums are fairly high.

CSG offers a really great amount of PTO that increases with time served (3 years, then 5 years, etc.) The team I worked with was absolutely fantastic and dedicated to the work. Compensation was decent, but not for licensed professionals.

Very poor communication from the executive team to the rest of the employees. They don't have in-house marketing and expect their mental health staff to market themselves to clients, as if we were a small private practice rather than a large for profit mental health organization. This led to consistent issues with getting clients in the doors. In 2025 they changed the PTO payout for employees so instead of getting what is left in your bank when you resign, you get a very small portion of it, which is ridiculous.