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Community Services Group (CSG)

Engaged Employer

"CSG, JUST GETTING BY" - Anonymous employee Community Services Group (CSG) Employee Review

1.0
Oct 29, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great paid time off and benefits. The clients are great and you will learn something from them everyday.

Cons

If you are working as a supervisor or DSP it can be very stressful, due to lack of staffing. There is not enough people working and the people who choose to pick up hours are over work and underpaid. You will find in most of the homes 1 person working, when there should be 2-3 people working. The schedules are unrealistic with people working 24 hrs. shift. If you are a supervisor you are expected to manage people with sometime severe behavior problems, as well as staff. You are also expected to be on call, which consist of dealing with emergencies for 50 homes. You do get compensated $20 a day because that is what your time is worth. You will also sit in useless meetings to discuss all the problems and ways not to fix them. If you are expecting a raise it will never happen, there are no raises and the last one was 5 years ago.

Explore other reviews about Community Services Group (CSG)

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance great PTO amount per fiscal year good benefits overall great work environment

Cons

insurance premiums are fairly high.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

CSG offers a really great amount of PTO that increases with time served (3 years, then 5 years, etc.) The team I worked with was absolutely fantastic and dedicated to the work. Compensation was decent, but not for licensed professionals.

Cons

Very poor communication from the executive team to the rest of the employees. They don't have in-house marketing and expect their mental health staff to market themselves to clients, as if we were a small private practice rather than a large for profit mental health organization. This led to consistent issues with getting clients in the doors. In 2025 they changed the PTO payout for employees so instead of getting what is left in your bank when you resign, you get a very small portion of it, which is ridiculous.

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