This place is going downhill fast. - Employee Compass Employee Review

1.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home and scheduling.

Cons

C-Suite executives have made very bad decisions and share no burden of their failures with the staff. The systems they invested so much money in is cumbersome across the board from agents to the staff. There was a whole expansion region that was unstaffed for a long time that resulted in a huge loss of agents. Our leaders have no clue how to lead.

Explore other reviews about Compass

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The technology is the best in the business.

Cons

The company is growing incredibly fast, making company culture a challenge.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, stock bonus, remote work

Cons

Mandatory overtime is the norm, and management seems to care more about metrics than employee wellbeing or work-life balance. Employees are regularly expected to work late nights, weekends, and a minimum of eight overtime hours per week (essentially a sixth workday) just to keep up with volume. Instead of hiring enough staff, leadership continues to rely on the existing team, resulting in burnout and low morale.

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