2.0
Feb 9, 2022
Anonymous employee
Former employee, more than 3 years
Columbus, OH
Recommend
CEO approval
Business Outlook
Pros
- Equipment provided (laptop and headset, anything else is on you) - Remote work - PTO
Cons
There are no raises or bonuses offered for consistently good performance. I don’t know how they expect to retain hard working employees when they keep their wages static. The only way to get a raise is to get promoted and promotions are not often available. A lot of the positions feel like dead ends. Despite having worked there for multiple years and been a reliable employee during the pandemic who consistently came to work and did a good job, the last raise I received was in January 2020. There are better remote customer service jobs available out there. The environment at Compass is unpleasant and stressful.