Unit Director Review-POOR - Unit Director Compass Group Employee Review

1.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

You get a vehicle to take home.

Cons

-The company is very disorganized, there is lack of upper management support. -They expect you to be available for your employees from 6am-10:30pm. -If a person is out, they expect you to cover for them if you can't find someone to cover their shift. -When you take vacation, they expect you to work on your vacation days. No one will cover for you. -You are required to do physical labor during the summer, which they don't tell you in your interview. -There is no process for anything. You have to figure things out on your own. For example, there aren't any onboarding processes. So when you hire someone, you are basically guessing on what they need to know. -If you are bilingual, you do not get paid more, and they will take advantage of you by asking you to translate documents, help translate to people who do not speak English, etc. This adds extra work to your day-to-day duties because now you are helping other people. If you are bilingual, don't tell them you are. -This is not an 8 hour job. It's more of a 10-12 hour job. Sometimes you have to work on weekends. -If they do a safety audit on things you were not trained on, you are still responsible for it (lack of training and no processes). -Work culture is poor. You will notice that bad workers get away with many things, while good workers are not rewarded. This is frustrating! -Good employees are taken advantage of and they will ask those workers to do more than they have to because the bad workers are not doing what they are supposed to. -This job is mentally draining and exhausting and it doesn't help that you don't get compensated for it. The salary does not align with the job. - Upper management demands a lot. Even if you do what they ask, they don't check to see if you actually did it. This is why so many people get away with not doing anything! Might as well not do what they say. They don't care. -If another manager is slacking or doesn't know how to do something, they will ask you to do their job for them. Instead of training those individuals, they will add more work to you because they know you are knowledgeable. -If you request something from upper management, they ignore you or make you wait weeks before answering back to you. You have to constantly be "nagging" them until they listen. -The job description for this job is very inaccurate and they won't tell you all the details that the job requires. They sugar coat it and they make it seem like it's the best job ever. -Company does not care about you. They are very unprofessional. -There's many more cons...

Explore other reviews about Compass Group

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great learned a lot about aba and working with clients

Cons

Put with high level cases quickly

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked at the John Wayne Airport American Airlines lounge, which served a strong and steady clientele, primarily composed of business travelers. Guests were generally easygoing and professional, with minimal special requests or complex requirements from their side

Cons

The operational and management side was significantly more challenging. The lounge was consistently understaffed, and managers and supervisors often had to step in and cover multiple missing roles just to keep things running. This created a high-pressure environment where tasks that should have been simple often became unnecessarily complicated. There were also strict safety procedures in place, which made sense given the airport setting, but the lack of consistent staffing and equipment issues made compliance difficult at times. In some cases, we were left relying on incomplete processes, such as temperature logs, due to broken equipment and workload pressure. Additionally, perishable goods such as dairy would sometimes sit for extended periods due to last-minute no-shows and staffing gaps, adding further stress to daily operations. Overall, while the clientele and safety structure were solid, the combination of understaffing, equipment issues, and management dynamics made it one of the most stressful and challenging work environments I have experienced.

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