Best job I’ve ever had! - Grill Cook Compass Group Employee Review

5.0
Dec 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Starting pay was above average for my area. Training was easy. The interview was laid back and calm. Full benefits such as medical and dental insurance, 12 paid holidays, Paid time off accruals, competitive salary based on experience, you get to meet a lot of very diverse customers, the best part is when regional or district managers came to inspect and visit, (NIck & John are specifically the only ones I can speak for) they are so down to earth and treat everyone with so much respect and actually care and ask how you like it and if they can do anything to improve daily functions. To me, being treated with respect as an employee for their company, makes it the best place to work. My manager (Candace V) was so amazing. I have never felt more part of a work family. And when I was going through some very traumatic life events over the course of my 3 year employment, they ALWAYS worked with my schedule whether it was preplanned or last minute. Free meals and a job to actually look forward to going to everyday. My schedule was Monday-Friday from 6:30am to 3pm. Weekend off! The kitchen closed at 10:30am after breakfast, and we had a 30 minute lunch as well as 2 paid breaks throughout the day.

Cons

My location was extremely fast paced. Some days there was no time to go to the restroom without getting behind. We cooked premium, fresh and made from scratch food for roughly 300-400 people inside of an insurance company so I saw the same people everyday for years and eventually memorized what their “usual” was. I guess that could be on the list of “pros” Strict attendance code and write up policy. I was terminated after 3 years because of my alarm clock and just too many write ups for my alarm not waking me up. But I left on good terms :) Not a lot of room to advance unless you relocate.

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5.0
May 26, 2026
Recommend
CEO approval
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Pros

It was great learned a lot about aba and working with clients

Cons

Put with high level cases quickly

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked at the John Wayne Airport American Airlines lounge, which served a strong and steady clientele, primarily composed of business travelers. Guests were generally easygoing and professional, with minimal special requests or complex requirements from their side

Cons

The operational and management side was significantly more challenging. The lounge was consistently understaffed, and managers and supervisors often had to step in and cover multiple missing roles just to keep things running. This created a high-pressure environment where tasks that should have been simple often became unnecessarily complicated. There were also strict safety procedures in place, which made sense given the airport setting, but the lack of consistent staffing and equipment issues made compliance difficult at times. In some cases, we were left relying on incomplete processes, such as temperature logs, due to broken equipment and workload pressure. Additionally, perishable goods such as dairy would sometimes sit for extended periods due to last-minute no-shows and staffing gaps, adding further stress to daily operations. Overall, while the clientele and safety structure were solid, the combination of understaffing, equipment issues, and management dynamics made it one of the most stressful and challenging work environments I have experienced.

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