Pros
Note: My review is with regards to the FOC - Field Operation Centre, which is basically a semi-voice BPO. Decent work environment. Relaxed as not too busy. Fancy Job Title, I started with Technical Support Administrator then Service Desk Associate for a while and finally Service Desk Technician. There is nothing technical about the job. Great colleagues Pay is a little more than what other companies pay for the same job title.
Cons
Very Bad transport facilities. Mediocre Cafeteria Haphazard Managemt / Under-qualified managers NO employee motivation whatsoever NO promotions (unless if you are a 'yes boss') ***Notice period of three months too long & not required especially for non-specialised jobs like in the FOC. No buy backs or payment in lieu of unserved notice period (at least for me) So the employee is forced to serve the entire notice of three months. This is a double standard as CompuCom itself demands immediate joining. Very high attrition - No attempt made towards employee retention Mediocre yearly hike No proper VnA or process training Instances of people being hired for one role and asked to do something else hardly any foresight