Deskside Support - Contracted to 3rd party - Desktop Support Technician II CompuCom Employee Review

2.0
Jun 17, 2016
Recommend
CEO approval
Business Outlook

Pros

I was able to work for a Fortune 500 company, as a contractor, which was a great experience. The other guys on my team were great and I really liked our SIM (who we reported to since we didn't have a Team Lead on site). Benefits weren't bad, I'd say they were on par with other companies I have worked for.

Cons

I did not receive a raise during the time I was employed by CompuCom. I took on more responsibilities, advanced in position, created tools used across multiple sites, and had a great annual review but none of that translated into CompuCom valuing me any more then when I just was starting with them. Based on other reviews and from what I have heard about from others it sounds like the situation I was in was far more common then it should be.

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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