Good Start - now move on! - Senior Technical Support CompuCom Employee Review

2.0
Feb 28, 2012
Recommend
CEO approval
Business Outlook

Pros

started as a temp, and was offered full-time position; solid corporate experience; not micromanaged; some benefits; management understanding about scheduling the little time off there is.

Cons

Client's original IT dept was outsourced, and number of bodies drastically reduced. So each tech is doing the work of several former people; the model is based on over-seas level 1 support doing their share - but that does not happen! Little *meaningful* communication - though management has always "heard me out" - nothing changes! no raises what-so-ever. Feels like a dead-end

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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