Constant, repeated contract failure. - Desk Side Support CompuCom Employee Review

2.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Compucom will pay for your training and certifications, making it a good place to get your feet wet in the IT industry.

Cons

Unfortunately, Compucom's driving goal is sales of new IT contracts; this leads to contracts being altered after the fact, new responsibilities being given to technicians who do not receive concomitant compensation, and the eventual failure of contract negotiations, which causes mass layoffs. In two years I have seen this pattern repeated twice - from an operations standpoint, this is unmaintainable and unacceptable.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely from home. Medical Benefits

Cons

Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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