Technical Support Analyst - Technical Support Analyst CompuCom Employee Review

4.0
Sep 3, 2013
Recommend
CEO approval
Business Outlook

Pros

It was fun while it lasted. I worked for them two times - both times were during nasty buy outs of companies I was working for. The first one, was when they purchased GE ITS and formed the company, the second time I was with Getronics - doing field service work.

Cons

Demanding, stress level can be somewhat high, depending on client demands. These demands change daily, sometimes things are smooth and other times you feel like you are in the fire pits of hell. This was ALL brought on by shipping bad parts, to the client locations, and having to make multiple trips to fix problems. Use brand name good parts, and guess what no issues....

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely from home. Medical Benefits

Cons

Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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