3.0
Feb 20, 2014
Former employee, more than 5 years
Tewksbury, MA
Recommend
CEO approval
Business Outlook
Pros
Team members are tech savy and helpful Vacation time is generous
Cons
Company has people login and start taking calls 30-45 minutes ahead of paid time Not allowed to log out until last call at clock out time so end up doing lots of free overtime. Upper management has no regard for people who staff the phones Company plans to only offer a low end medical plan for year 2015