4.0Apr 14, 2014Desktop support technician iiCurrent employee, more than 1 yearJacksonville, FLRecommendCEO approvalBusiness OutlookProsNo micromanaging. Management helps you with problems when addressed and succeedConsSalary doesn't match market value and no raises in the last 5 years.Show more
5.0Jun 8, 2026Site services technicianFormer contractor, more than 1 yearWaterloo, IARecommendCEO approvalBusiness OutlookProsMy manager. Roth 401k Free online training Health Insurance Dental InsuranceConsNo yearly pay raises. Somewhat difficult to move up unless you’re looking to get into managementShow moreHelpfulShare
2.0Jun 23, 2026Tier 2 technical supportFormer employee, more than 10 yearsRecommendCEO approvalBusiness OutlookProsAble to work remotely from home. Medical BenefitsConsVery cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.Show moreHelpfulShare