1.0
Apr 12, 2010
Current employee
Recommend
CEO approval
Business Outlook
Pros
Good starting point. If you are new to IT it is a good jumping point. Don't stay on and get stuck though if you have a choice.
Cons
The pay is low. They base increases on numbers. The numbers show amount of calls closed. The employees with less experience and ability take all the calls needing less knowledge so are able to close many more. They look good on paper but are not able to take calls that require real ability. This is a difficult point to the rest of us. When we try and voice that concern or any other concerns we are shut down by management and or looked at as being a trouble maker.