1.0
Apr 12, 2010
Current employee
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Good place to get your foot in the IT field door if your just out of school, or in need of a job, but get out as soon as you can!
Cons
Poor pay, no pay increase, very little to no bonuses, HUGE clique within management team. Complaints are either ignored, or turned around to be "your fault". Rewards are geared towards closing the most calls, and making SLA's at all costs, not customer service minded. Work load is so large you have to work on your own time, as overtime is forbidden. Mileage compensation is well below federal standards, not to mention they force you to take "commuting mileage" out even though you work from your "home office". Absolutely no incentive to grow as an employee. Morale is very low.