Pros
Option to work from home one day a week. Adequate PTO (Paid Time Off) given each year. Gym and Grill down stairs. Free coffee, hot coco and plain tea provided. Starbucks brewed coffee in the containers down stairs. Creamer and sugar provided. Good Eye and Dental Care available. My personal Manager is be flexible with any un-expected occurrences and allows for make up time from home if needed. I assume that is due to my performance as an individual and is not give to those who abuse it. They have Thanksgiving and Holiday Luncheons.
Cons
Medical Insurance was dropped down to the lowest quality this year, only an FSA plan available, Per my manager, it seems they are trying to make you choose a company outside of the company. No bonus or merit raises given. No monetary recognition give for people who excel. They say they will give a bonus if you reach a certain goal and do not give it when it is reached, this has happened twice in 2014. Upper Management do not take an interest in the day to day employees. I have worked here for 2 years and yesterday was the first time my second line boss talked to me and it was to accuse of mis-conduct without any backup or examples as to the reason for the accusation. When confronted no proof was provided only hear say and when asked to provided written backup/examples or published HR documentation of an offense, only vocal speculation was provided. I received an Above Expectations review from my first line the day before, whom I have a meeting with bi-weekly to review my performance, and when asked for ways I needed to improve, never given anything but positive feedback. When I first started as a permanent employee a condition of my employment was two days of working from home which was downgraded to one within two weeks. When I took over two associates duties that were let go due to poor performance, all the corrections I made to their accounts were counted against me as my mistakes, and was the reason given to me as to why they downgraded my work from home days. Any mistake is regarded with hostility, and any excelling performance gets no response or one reference in private, no rewards or recognition. There has been no room for advancement in the 2 years I have been here. Management is allowed to watch Netflix during their lunch and breaks at their desk on a company computer, but when an associate decides to read at her desk on her own device during a break or lunch, they get reprimanded. There are no written procedures or SOF for a new associate to follow when starting out, only one or two days of training with another associate, and again when any mistake is made it is addressed with hostility, I assume to ensure that the humiliation is a way to prevent the person from making the same mistake again. Company has been laying off people left and right, but no info has been given as to how the company is doing as a whole, to reassure associates of job safety. The company as a whole does not care about it's day to day associates, they have a school supply drive for local schools, but to not inquire if its own associates are in need. When they have a company luncheon associates are required to bring a donation for some charity and provided a ticket to eat with, if the associate cannot provide one, they are excluded (this has recently changed, but thought it work mentioning).