Service Desk upper management is a joke. - Anonymous employee CompuCom Employee Review

1.0
May 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great, at least those willing to speak up. There are plenty of opportunities for growth, you will either move up or move out.

Cons

Benefits have gone downhill. New Service Desk upper management has turned into a regime. There is no listening to good practice, but rather do as you are told management. Director is driving this once wonderful company into the ground.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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