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      CompuCom

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      Good entry level - Desktop Support Technician CompuCom Employee Review

      2.0
      Aug 17, 2022
      Desktop support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      You'll gain a variety of desktop skills- from PC reimaging to hardware replacement, printer troubleshooting and even some exposure to Active Directory in a busy corporate environment that forces you to be organized and efficient.

      Cons

      Mediocre pay. Not competitive. No pay raises, EVER. Annual reviews that mean nothing and don't translate to any tangible change. Management that just cares about "numbers" (i.e ticket count) rather than real customer service

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      5.0
      Mar 18, 2025
      Desktop support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

      Cons

      - Very repetitive - Can get boring after a few months - No guarantee for yearly raises

      2.0
      Jun 23, 2026
      Tier 2 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remotely from home. Medical Benefits

      Cons

      Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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