Pros
They pay well and they do cover for training on LOTS of different equipment. They are also are willing to hear me out on some issues that I have, such as clients/workload/work days.
Cons
Biggest is pay. Yes, they pay well, but eventually you will be working there for 5 years and they will give you a $1 raise over those 5 years. They do the bare minimum but expect you to do the most. This is coming from someone thats a share holder so I see the profits reported every year. The health insurance, its the bare minimum. Co-pay is $150. And thats with paying $75 a paycheck, and possibly getting $25 after a smokers test. Understaffed. I am frequently requested to drive a crossed my state because some area's Chick Fil A restaurants doesn't have a technician thats working that day (and might be the area's only tech). I handle 19 Chick Fil A restaurants, and its growing every year. On top of all the other clients I have to handle. I've also been trying to get training to get a promotion, I have everything I need except one cert and they keep denying me from getting the training.