Its great to be a con ed employee - Customer Service Representative Con Edison Employee Review

5.0
Sep 4, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many great reasons to work for Con Edison. They offer great benefits such as vision and medical, and there is room to grow and move up in the company. There are so many different departments and jobs that you can apply for within the company. Its not just a job, working for con ed is a career.

Cons

To be honest there are none that come to mind. It is a great company to work for. I just wish there was an employee discount on our bills.

Explore other reviews about Con Edison

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay perfect to start after college

Cons

not stable working time during the week

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- wfh - equipment provided - 2 raises a year

Cons

- very cliquey - OT is only 2 additional hours a day. nothing more - management prioritizes metrics over employees’ wellbeing - zero downtime in between calls. constantly back to back from beginning to end of shift - other depts do not hold their weight, which results in CSR’s having to do twice the work. can/will lead to burnout - union uwua local 1-2 does not advocate for members like they should. they are very cozy with con ed management. will be lackadaisical with member requests

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