Coming out of transition - Anonymous employee Concentra Employee Review

5.0
Aug 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Concentra has refocused on their employer customers. As they have transitioned out of the Humans focus to what they do best, it has been rocky. They have shown a renewed focus to making our jobs easier and putting the customer first. The focus on improving turn around times and patient and employer scores will drive performance and is welcomed by most colleagues.

Cons

Growing pains to get up to speed on EMR and other technology. Seems to be moving in the right direction but can be disruptive and counter-productive at times.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

See reviews by: Helpful|Rating|Date|All