Great team - Center Operations Director Concentra Employee Review

5.0
Jun 8, 2020
Recommend
CEO approval
Business Outlook

Pros

I love working for this company my co workers have been warm and welcoming and just great to communicate and work with. My supervisors are firm and know what they are talking about but are approachable.

Cons

Sales team at times makes promises they cant keep that management has to answer for

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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