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      Concentra

      Engaged Employer

      Concentra reviews

      Company Doesn’t Care About It’s Employees - Certified Medical Assistant Concentra Employee Review

      2.0
      Mar 18, 2021
      Certified medical assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      On a clinic level, it’s alright. I like the people I work with. Annual raises (3-4%). My own clinic is very flexible with personal lives (can’t speak for other locations).

      Cons

      Hours get cut when your clinic doesn’t see enough patients (according to corporate). Corporate seems to be blind to what really happens on the clinic level. Constant overturn of employees. It’s hard to move up in position. Medical assistants are expected to perform both front and back office duties even though we have receptionists.

      Explore other reviews about Concentra

      5.0
      May 26, 2026
      Pta assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. PTO coverage is great.

      Cons

      None that I can think of.

      1.0
      Jul 7, 2026
      Referral coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Mon -Fri

      Cons

      Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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