High Productivity Requirements but good structure - Center Therapy Director Concentra Employee Review

4.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

1) Great focus on functional rehabilitation 2) Focused on minimizing total # of patient visits 3) Competitive salary offer with good benefits 4) Have access to Manual Therapy Institute Program

Cons

1) High productivity requirements (+ having to take same day evaluations) 2) No time blocked off for director duties 3) Slow progression of pay increase

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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