Run far, far away!!! - Operations Director Concentra Employee Review

1.0
Nov 8, 2021
Recommend
CEO approval
Business Outlook

Pros

The cons far outweigh the pros when working for this company.

Cons

Senior leadership cares nothing about their employees. They offer zero support to the front lines, visit the center MAYBE once a quarter, and claim they have the knowledge to staff and operate the clinic. Most employees work 60-70 hours a week and eventually tire out and move on. Doctors and mid-levels are mediocre, at best. Zero work life balance and very high-stress environment. I eventually ended up taking a major pay cut to get away from this company. DO NOT PUT YOUR CAREER ON THE LINE FOR THIS COMPANY. Terrible in all regards.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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