Great company If you aren’t afraid of hard work - Center Operations Director Concentra Employee Review

5.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits Good PTO accrual rates Sense of purpose and responsibility Great company for someone who has a great work ethic and loves a challenge - days are very busy and you will never be board Always looking for bright and bubbly personalities so employees are great to work with

Cons

Work life balance can be a challenge if you don’t set boundaries Easy to get sucked into putting out fires and helping staff and forgetting the bigger picture if don’t stay focused

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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